If an employee comes to you and asks you what to do in a particular work situation, never give them a ready-made answer. Accept a problem from a subordinate only with a suggestion for some kind of solution. Ask him, ‘What do you think should be done in this situation?’ Listen and evaluate his suggestion.
In this way you will achieve two goals:
- Will find a way out of the situation. Subordinates tend to come up with good solutions because the closer the person is to the area of work, the more data they have to come up with a solution;
- Increase the employee's independent thinking and pump up decision-making skills.
PAnDiKubiz experts recommend that a manager require a solution for any given problem. They will not always be the right one, however you can change that. But never let employees get lazy and shift responsibility to you.